These Terms & Conditions govern your use of the to388 platform, including all casino games, sportsbook services, promotional offers, and payment facilities. Please read them carefully before registering or placing any wager. By accessing to388, you agree to be bound by these terms in full.
The clauses below contain the full legal text. These cards summarise the most important points — they do not replace the full Terms & Conditions.
You must be at least 21 years of age and a resident of Indonesia to register and use to388. By creating an account, you confirm you meet these requirements. to388 reserves the right to request identity documents to verify eligibility at any time.
All transactions are processed in Indonesian Rupiah (IDR). Supported payment methods include BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. Withdrawals are subject to identity verification and bonus wagering completion where applicable.
All bonuses are subject to wagering requirements stated at the time of offer. Bonus funds cannot be withdrawn until wagering conditions are met. to388 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable notice to active players.
You are responsible for maintaining the confidentiality of your to388 login credentials. to388 will never ask for your password via chat or email. Enable two-factor authentication in your account settings for additional protection. Report suspected unauthorised access immediately to support.
Operating multiple accounts, using software to gain an unfair advantage, colluding with other players, abusing bonus offers, or engaging in fraudulent payment activity are all strictly prohibited and will result in immediate account suspension and forfeiture of all balances.
to388 provides deposit limits, session time alerts, cooling-off periods, and self-exclusion tools to support responsible play. If gambling is causing harm, visit the Responsible Gaming page or contact our 24/7 support team immediately for assistance.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and to388 ("the Platform", "we", "our", "us"). By registering an account, making a deposit, or placing any wager on to388, you confirm that you have read, understood , and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access or use the to388 platform.
The following terms carry the meanings assigned to them throughout this document:
| Term | Definition |
|---|---|
| "Platform" | The to388 website accessible at https://to388.bio, including all casino, sportsbook, and promotional services offered therein. |
| "Player" / "You" | Any individual who registers, accesses, or uses the to388 Platform for any purpose, including browsing, wagering, or claiming promotional offers. |
| "Account" | The personal account created by a Player upon successful registration with to388, through which all deposits, wagers, withdrawals, and platform interactions are conducted. |
| "Balance" | The total funds held in a Player's Account, comprising Real Money Balance and, where applicable, Bonus Balance. |
| "Real Money Balance" | Funds deposited by the Player using supported Indonesian Rupiah (IDR) payment methods, excluding any bonus credits. |
| "Bonus Balance" | Promotional credits awarded by to388 subject to wagering requirements and specific bonus terms as communicated at the time of the offer. |
| "Wagering Requirement" | The total amount a Player must wager using bonus funds before those funds, and any winnings derived from them, become eligible for withdrawal. |
| "KYC" | Know Your Customer — the identity and document verification process conducted by to388 to confirm a Player's eligibility, identity, and payment method ownership. |
| "IDR" | Indonesian Rupiah (Rp) — the sole currency in which transactions are processed on the to388 Platform. |
| "Services" | All gaming, betting, live casino, sportsbook, promotional, and customer support activities offered by to388 through the Platform. |
Access to and use of the to388 Platform is subject to the following eligibility requirements, which must be satisfied at the time of registration and maintained throughout the duration of your Account:
Age Verification: to388 reserves the right to request government-issued identity documents at any stage to verify age and residency. Play may be suspended pending verification. Providing false information regarding age or identity is a serious breach of these Terms and may be referred to relevant authorities.
To access the full Services offered by to388, you must complete the registration process on the Platform. By registering, you agree to the following:
You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address in Indonesia, email address, and mobile phone number. to388 reserves the right to close any Account where registration information is found to be false, misleading, or incomplete.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. to388 strongly recommends enabling two-factor authentication (2FA) via your Account settings. Any activity conducted through your Account using your credentials — whether authorised by you or not — is your responsibility until you notify to388 of a security breach in writing.
to388 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion where there is reasonable suspicion of fraud, abuse of bonuses, multiple account operation, identity misrepresentation, or any breach of these Terms. In the event of a confirmed breach, the Account Balance may be voided in whole or in part.
You may request to close your Account at any time by contacting to388 support via live chat or by emailing [email protected]. Any Real Money Balance remaining at the time of closure will be returned to your verified payment method, subject to completed KYC verification and satisfaction of any outstanding wagering requirements on active bonuses.
All deposits on to388 are processed in Indonesian Rupiah (IDR). The following terms apply to all deposit transactions:
to388 currently supports the following deposit methods: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. Supported methods are subject to change; refer to the deposit page within your Account for the current list.
Minimum deposit amounts are Rp 10.000 for e-wallet transactions and Rp 25.000 for bank transfers. Maximum single-transaction deposit limits vary by payment method and may be subject to additional limits applied at the discretion of to388's risk management team. Players seeking higher deposit limits may contact support to discuss verified account tiers.
You must only deposit funds using payment methods registered in your own name. Depositing funds on behalf of another person, or accepting deposits from third parties, is strictly prohibited. Deposits identified as originating from a payment method not belonging to the Account holder will be returned and the Account reviewed for compliance.
Deposits are typically credited to your to388 Account within minutes of the transaction being confirmed by the payment provider. During periods of high transaction volume or scheduled bank maintenance, processing may take longer. to388 is not liable for delays attributable to the payment provider or banking infrastructure outside its control.
Players may request withdrawal of their Real Money Balance subject to the following conditions:
All withdrawal requests are subject to completion of KYC verification. You will be required to submit a government-issued photo ID (KTP, SIM, or Passport), a selfie with the ID document, and proof of ownership of the payment method used for deposit. Withdrawals will not be processed until KYC is approved. to388 aims to complete KYC reviews within one (1) business day of receiving all required documents.
The minimum withdrawal amount is Rp 50.000. Requests below this threshold will not be processed. There is no fixed maximum withdrawal limit for verified Accounts, though large withdrawals may be subject to additional review by the to388 compliance team.
Withdrawals will be returned exclusively to the payment method used for the most recent qualifying deposit, to the account registered in your name. to388 does not transfer winnings to third-party accounts, unverified payment methods, or cryptocurrency wallets.
Where a Player has an active bonus with outstanding wagering requirements, the Bonus Balance and any winnings generated from it may not be withdrawn until those requirements are fully met. The Real Money Balance component of the Account remains withdrawable at any time, subject to KYC completion and the minimum withdrawal threshold.
Approved withdrawals are typically processed within two (2) to twenty-four (24) hours during standard operating hours (00:00 – 24:00 WIB). Transfer to the receiving bank account or e-wallet may take an additional one (1) to three (3) business days depending on the payment provider. to388 processes withdrawals seven days a week including public holidays.
to388 offers a range of promotional bonuses to new and existing players. All bonuses are governed by the following general terms in addition to any specific terms communicated at the time the bonus is offered:
Bonus Abuse: Behaviour that to388 considers bonus abuse includes, but is not limited to: low-risk hedging strategies designed to clear wagering requirements with minimal risk, using bonus funds exclusively on games that contribute minimally to wagering requirements while protecting the real money balance, and coordinated bonus exploitation across multiple accounts. Accounts identified engaging in such behaviour will have bonus balances voided and may be restricted from future promotions.
The following general rules apply to all gaming activity on the to388 Platform. Individual game rules are published within each game interface and supplement these general terms.
All casino games offered on to388 are supplied by certified third-party studios including Pragmatic Play, Evolution Gaming, PG Soft (Pocket Games Soft), Microgaming, NetEnt, and Spribe. Each studio's RNG (Random Number Generator) is independently audited for fairness. Results generated by the RNG are final and binding.
All sportsbook bets, including single-match markets and mix parlay (accumulator) selections, are settled in accordance with official competition results. to388 reserves the right to void bets where the event is abandoned, postponed beyond the stated settlement window, or where there is clear evidence of match manipulation. Odds are subject to change before a bet is confirmed; the odds displayed at the point of bet acceptance are the final settled odds.
In the event of a game round or sportsbook bet being interrupted by a technical failure on the to388 Platform (including server errors, connectivity failures, or software faults), to388 will attempt to restore the game to its last confirmed state. Where restoration is not possible, the interrupted round or bet will be voided and the wagered amount returned to the Player's Real Money Balance. to388 is not liable for losses incurred due to technical failures beyond its direct control.
Minimum and maximum wager amounts vary by game and are displayed within each game interface or sportsbook market. to388 reserves the right to adjust wager limits at any time, including for specific Players or Account types, without prior notice where such adjustments are required for risk management or compliance purposes.
The following conduct is strictly prohibited on the to388 Platform. Engaging in any of the following will result in immediate Account suspension, forfeiture of Balance, and may be reported to relevant authorities:
All content on the to388 Platform — including but not limited to the to388 brand name, logo, website design, graphics, software, game content, written copy, and promotional materials — is the intellectual property of to388 or its licensed content suppliers. Nothing in these Terms grants you any ownership right or licence over any to388 intellectual property beyond the limited, non-exclusive right to access and use the Platform for personal, non-commercial wagering purposes. Any unauthorised reproduction, distribution, or commercial use of to388 content is strictly prohibited and may give rise to legal action.
to388 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. Key points include:
to388 is committed to providing a safe and responsible gaming environment. The following tools are available to all registered Players and can be activated via the Account dashboard or by contacting support:
If you believe gambling is negatively affecting your life or the lives of people around you, we encourage you to visit our Responsible Gaming page and contact our support team immediately. 24/7 Indonesian-speaking support is available via live chat on-site or by emailing [email protected].
21+ Only: to388 enforces a strict minimum age of 21 years. Gambling is for entertainment purposes only. Never wager more than you can afford to lose. Past results do not predict future outcomes.
To the maximum extent permitted by applicable law, to388 and its officers, directors, employees, and agents shall not be liable for:
Nothing in these Terms limits to388's liability for fraud, wilful misconduct, or any liability that cannot be excluded or limited under applicable law. to388's aggregate liability to you in respect of any claim shall not exceed the total amount of deposits made by you to your Account in the thirty (30) days preceding the event giving rise to the claim.
The Platform and all Services are provided on an "as is" and "as available" basis. to388 makes no warranties, express or implied, regarding the uninterrupted availability of the Platform, the fitness of any particular game for a specific purpose, or the accuracy of live odds data.
to388 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — including changes to eligibility criteria, fee structures, or Player rights — to388 will provide at least seven (7) days' advance notice by posting a notice on the Platform homepage and, where practical, by notifying registered Players via their Account email address.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and may request Account closure and withdrawal of your Real Money Balance in accordance with Clause 3.4.
The version of these Terms in effect at the time of a disputed transaction or event shall govern that dispute, regardless of subsequent amendments.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with internationally recognised principles of commercial law applicable to online gaming platforms serving the Indonesian market.
to388 operates as an internationally licensed platform. Players acknowledge that online gambling regulations in Indonesia are evolving and that they access and use the Platform at their own legal risk with respect to domestic law compliance. to388 does not represent or warrant that use of the Platform is lawful in every jurisdiction in Indonesia.
In the event of a dispute between you and to388, you agree to first contact to388's support team at [email protected] to seek resolution in good faith. to388 aims to respond to formal dispute submissions within five (5) business days. Where an internal resolution cannot be reached, either party may refer the matter to an agreed independent dispute resolution body. to388 will not pursue legal proceedings against a Player without first having exhausted the internal dispute resolution process described in this clause.
For any questions, concerns, or formal notices relating to these Terms & Conditions, please contact the to388 support team through the following channels:
Formal legal notices should be addressed to to388 via email at [email protected] with the subject line "Legal Notice — [Your Account Username]". to388 will acknowledge receipt of formal legal notices within two (2) business days.
Now that you've read the Terms & Conditions, you're ready to enjoy everything to388 has to offer — live casino, sportsbook betting on BRI Liga 1 and EPL, and hundreds of certified slot titles, all in IDR with fast local banking.
21+ only. Play responsibly. Gambling is for entertainment purposes only.